TD Description
Tell us your story. Don't go unnoticed. Explain why you're a winning candidate. Think "TD" if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward.
Stay current and competitive. Carve out a career for yourself. Grow with us.
Department Overview
$ads={1}
Communicate with partners in a professional manner, demonstrating clear understanding of customers/partners needs and knowledge of TD products and processes.
Job Description
- Meet aggressive SLA target of 24 hours for new deals
- Maintain product knowledge for all products/services offered
- Ensure accuracy in processing to eliminate errors and dealer irritants
- Work closely with both the Credit/Income, Dealer Relationship Managers & Accounting departments
- Participate in individual focused Monthly Coaching
- Increase customer loyalty by participation in CEI action planning
- Participate in the TD employee PULSE survey and action planning
Job Requirements
- 1-2 years' experience in administration, funding or customer service role is preferred
- Ability to deliver excellent customer service with skills in listening, problem/conflict resolution and articulate verbal communication
- Excellent communication skills (both oral and written) with demonstrated ability to interact with peers, management, and other departments.
- Demonstrated computer proficiency; thorough knowledge of the Microsoft Office Suite (Outlook, Word & Excel).
- Extremely detail-oriented with time and self-management skills sufficient to plan, prioritize and organize work
- Able to analyze document for accuracy, authenticity and acceptability
- Able to work effectively within a team environment, handle a demanding work load and take on additional tasks and responsibilities.
Additional Information
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Job Family
Job Category - Primary
Job Category(s)
Hours
Business Line
Time Type
Employment Type
Country
**Province/State (Primary)
City (Primary)
Work Location
Job Expires
