About Us:
Porcupine Wood Products Ltd. is a reputable company specializing in wood products. Committed to excellence, we take pride in delivering quality and reliable solutions to our clients. We are currently seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative.
Job Description:
As a Customer Service Representative at Porcupine Wood Products Ltd., you will be the frontline contact for our valued customers. Your role will involve providing exceptional service and addressing inquiries to ensure customer satisfaction.
Key Responsibilities:
- Respond promptly to customer inquiries via phone, email, and in-person.
- Assist customers with product information, orders, and issue resolution.
- Process orders accurately and efficiently.
- Collaborate with internal teams to ensure timely and effective customer support.
Requirements:
- Strong communication and interpersonal skills.
- Proven experience in customer service or a related field.
- Ability to multitask and work effectively in a team.
- Familiarity with wood products is a plus.
Benefits:
- Competitive salary and comprehensive benefits package.
- Opportunities for professional development within the wood products industry.
- Supportive and collaborative work environment.
Job Type: Full-time
Salary: From $18.00 per hour
Benefits:
- Dental care
- Paid time off
Schedule:
- Monday to Friday
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
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