Responsibilities:
- Oversee daily operations of the shop (detailing and automotive service & repair) ensuring smooth workflow and efficient service delivery
- Manage a team of mechanics and technicians, providing guidance, training, and performance evaluations
- Maintain inventory of parts and supplies used for both automotive detailing and service, ordering as needed to ensure availability for repairs
- Coordinate with customers to schedule appointments and provide updates on repair progress, and build out quotes for jobs
- Ensure excellent customer service by addressing inquiries, resolving complaints, and maintaining a positive customer experience
- Handle cash transactions, including processing payments and providing accurate change
- Monitor and enforce safety protocols to ensure a safe working environment for employees and customers
- Collaborate with management to develop strategies for business growth and improvement and ensure sales targets are being met each week.
Qualifications:
- Strong mechanical knowledge and understanding of automotive repair processes
- Excellent customer service skills with the ability to effectively communicate with customers and address their needs
- Experience in cash handling and familiarity with point-of-sale systems
- Previous experience in a dealership or automotive repair shop is preferred
- Proven leadership abilities with the ability to manage a team effectively
- Strong organizational skills with the ability to prioritize tasks and manage time efficiently
As a Shop Manager, you will play a crucial role in overseeing the daily operations of our automotive repair shop. Your mechanical knowledge, customer service skills, and leadership abilities will contribute to the success of our business. If you are passionate about the automotive industry and enjoy working in a fast-paced environment, we encourage you to apply. We offer competitive pay and benefits package.
Job Type: Full-time
Salary: From $22.50 per hour
Expected hours: 40 per week
Benefits:
- Casual dress
- Company car
- Dental care
- Discounted or free food
- Paid time off
- Tuition reimbursement
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Brantford, ON N3R 3T9: reliably commute or plan to relocate before starting work (required)
Experience:
- service advisor: 1 year (required)
- Customer service: 1 year (required)
Work Location: In person
$ads={1}